The application builds its own document list.
Conventional intake hands an applicant every form that might apply and hopes for the best. Applyfi runs the other direction: answers narrow the requirements, and each document is checked the moment it arrives.
The program is configured once
Staff define the program and its document requirements. Universal rules drawn from the regulatory framework come preloaded; agency-specific rules layer on top of them.
The applicant is invited in
Applicants join by invitation from the housing organization, into their own portal. A family member or caseworker can be designated as a helper to work alongside them.
Answers expand into requirements
Household composition, income sources and asset answers generate a document list specific to that household — and to each member of it. Nothing irrelevant is ever asked for.
Every upload is tested as it arrives
Some failures reject the file outright with a plain-language reason, so the applicant fixes it while they're still sitting there. Others raise a flag for staff to resolve at review — including anything suggesting a document was altered.
Follow-up happens on the record
Staff request what's missing through the site. Questions, answers and replacement documents attach to the application rather than scattering across email threads and voicemails.
Staff open a complete file
Information cross-checked across documents, flags surfaced, and the full history of the file — what was asked, when, and what came back.
Watch a document get checked as it arrives.
Etty is the assistant applicants work with while they fill out their application — named for Ethel Lawrence, the mother of the Mount Laurel doctrine. She reads each upload against the program’s rules the moment it lands, and says plainly what’s still missing.
Pay stubs — Marc
Four consecutive periods, most recent
Etty never says whether a household qualifies. She checks documents against the program’s rules and tells the applicant what to fix — eligibility is determined by the housing organization.
Where AI is used — and where it isn’t
It is used to
- Read uploaded documents and check them against the program’s rules
- Answer an applicant’s questions while they’re filling out the application
- Draft the follow-up requests staff send for missing items
It is never used to
- Determine eligibility, rank applicants, or score a household
- Retain applicant data beyond what the verification itself requires
- Apply any criterion touching a protected class